My 2 year old sofa - which I paid cash for - has developed a roll on one of the cushions. Customer services told me I should have been "dressing" the cushions as the delivery driver showed me - don't think so they couldn't get in and out quick enough all they told me was to dust it. They tell me they can get someone to come and look at it at a cost of £69 - well thanks a bunch - They take your money and then have no interest. It will be a cold day in hell before I buy anything from them again.
6 years ago
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