My sofa is two years old this week and has been a nightmare really since the day I bought it. Within weeks there were pull marks on the fabric and a zip was starting to split. A technician came out and dealt with the zip and undid them all to plump up the foam. He showed me how to plump up all the cushions. All very well for him but I am 65 years old with a plate in my right wrist and this needs dong at least three times a week. I can't actually get some of the zips to close up. Pads on the seats have flattened and mis-shapen and the covers slip off them. When I try to take the covers down to fit them on better the insides of the covers are so badly made with loose threads and mess I worry about trapping them in the zip. This has happened with two people in their sixties, neither overweight, using the furniture. Goodness knows what would happen in a family! Pointless contacting the firm after two years - it just makes me angry when I have had previous sofas for years which have never looked as worn out as this does after two years. I paid £1,500 cash. I wish now I had taken finance because I would have stopped payments months ago. The furniture is not fit for purpose in my opinion - Beware