Shocking. Purchased a rehome me sofa with declared faults which happy with. On delivery, Sofa not installed properly and identified lots more faults which weren’t disclosed. Reported faults same day. Technician came 3 weeks later, literally ripped sofa apart and could see how cheap the wood and fabric is! Technician said manufacturer fault. Yes sofology agreed refund or credit note but had me over a barrel unless i paid double price for another sofa! Rude customer service, nightmare to get through to and they just don't care. Reluctantly agreed a pathetic resolution as we were At stalemate 7 weeks later and to just cut all ties with this ‘company’, so NO i would never ever buy from them again or recommend them. Avoid at all costs!!!!