Since buying my corner suite in 2016, and having the expert technician come out to repair the stitching a month later, the seats are having to be swapped over & plumped up constantly. I complained & was told to just do what you’d do with your pillows! I have serious back problems & find it difficult & painful to do this every time I’ve been sitting. I recently emailed again & explained the seats look flat & creased as if more filling is needed. The reply was that my warranty for this expired after 2 years & to get an upholsterer to fix it!! Disgusting service considering the price. I expected this furniture to last many years, the 10 year warranty covers webbing, springs & woodwork. How convenient.