What a bunch of jokers!! I paid a deposit on two sofas from Sofology ten weeks ago and have not heard a word since. Have tried every which way to contact this slapdash outfit since then with NO RESULT! Tried using their "My Sofology" section to track delivery dates but it has never been updated so is useless. Tried sending a web enquiry to ask for an update and waited 48 hours in vain. Sent questions in via their Webchat and waited all afternoon without any response. Phoned numerous times and either never got into their queueing system or got cut off when someone finally picked up. And have requested a fabric sample several times in vain. Surprise surprise, they can't supply one for my sofa! A total waste of space.
4 years ago
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