Hi We bought an ex display sėt that We were told will be checked over and come to us as new, when it came the foot stool was broken hinges falling off and gas struts bent , told them and they said as it’s ex display you can’t have a replacement just £50 quid back or a repair , as I am a joiner it’s not repairable so looking further at the quality decided to ask for refund , so no probe they took it back , but as we don’t look at our front door very much or use it the delivery drivers smashed the shapeless foil of my white pvc doors , so watched the next chaps who came to collect and they were fine , we excepted £150 for the damage just to say bye bye , then 3 weeks later the first payment of finance has come out , so now chasing for a refund for furniture returned, looking back at our experience with the actual store when we bought it should have warned us away , as the sales person agreed a cost with us then when we got to the till to pay the cost went up over £200 , so we ended up walking out and buying it direct on line instead and got it for the cheaper price, I would say stay away as the quality does not look good ,