Went into the Farnborough store yesterday. Would have brought a sofa had I not been ignored and blanked by every sales assistant in the (very empty) place. Boy am I glad I didn’t spend the £4000 plus I would have done yesterday having read these appalling reviews. Phew I dodged a bullet for sure! I’ll be spending my hard earned money elsewhere! Thanks to all who have taken the time to leave a review. I’d just add that the salespeople can’t even be bothered to talk to you in store now when you want to make a purchase. Maybe they are doing the world a favour by not actually selling their substandard sofas!!!