I bought a sofa and armchair 3 weeks ago. As soon as l've received,I noticed some issues like its metal rust...) the carrier reported to the customer service,so Ive still waiting for sending the metal.after just 1 week my sofa lost the shape and it is sneezing!! I quite disappointed,so again I reported to customer service.They called me and said that they will send me an email for sending issues picture! Now ,after 3 days I have still waiting for the email! Please let me know what should I do with £3000 sofa which I paid by cash!
4 years ago
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