Bought a spring fixed cushioned sofa 2 yrs ago it was never right from the beginning part of the lower back cushion on the left hand side looked like it didn’t have as much filling like the right side, we complained to sofology who at the time wasn’t very helpful, they did eventually send an upholsterer to refil back cushion and also a seat cushion on left side which was saggy. Because all the cushions are fixed the sofa had to be took to pieces to refill, I have to thump the cushions every night otherwise we would be sat on pancake cushions, we was told because it was a sprung filled sofa it would always keep it’s shape this is not the case so now 2yrs down the line I’ve had enough and the £900 sofa is destined to sofa heaven and are in the process of going back to a previous large store to buy new again, I wish I’d noticed the reviews 2 yrs ago then sofology wouldn’t have got my hard earned cash, so my advice is give Sofology a miss!!!!!