After waiting a total of 14 weeks for our new 2and 3 seater fully electric recliners . You can imagine my disappointment and horror to the poor quality workmanship . I will not go into detail yet as I’m awaiting their technician to attend in a few days in order to check the condition of the seats and the accsessories fitted to the sofas , All I can say is this was not a cheap purchase £4000 to be exact and to be honest I could’ve got much better second hand , the sofas look like they have been sat on for months , inlays are poorly positioned and so on . It’s not the sofa of dreams it’s a f****** nightmare , once the tech has been and did his report and if I’m still not happy with his findings I will post pictures of this so called quality craftsmanship . Please take note of all those other bad reviews as they are all very true . I’m just sorry I didn’t read reviews before hand , my wife just won’t stop crying 😢 She is getting nowhere with the customer service , Sofology u should be ashamed of yourselves !