We ordered a bed sofa 1200 pounds not cheep. They delivered after explaining the property was on a hillside,they said no problem, the sofa was delivered. A few months later the wood in the sofa collapsed they came out and inspected this and ordered us a new sofa. They came to deliver and refused to leave the sofa after calling my husband a liar telling him this was not the original delivery place . They have now acknowledged this was the delivery address but I have to contact delivery. Today I have spent two hours on the phone, no further forward, DISGRACE.