90 day guarantee from their website does not exist. I used the reviews from their website to sway my purchase. Bad choice. Those reviews cannot be confirmed. Ordered 4 jewelry. The bracelet arrived broken and they refused to work with me. The quality of 2 necklaces didn’t match and they will not work to replace them. Contacted PayPal which was a joke. Cannot reach them by phone due to overwhelming covid situation. Finally after sending communication to PayPal they weee also stringed along by soufeel. After 6 weeks PayPal came to agreement with this company to use a full Refund of $97.80 if I send alL products back. So I did. Now, soufeel is denying this agreement and that they never received items even though I’m providing signature confirmation with name of agent received. The products were ordered July 2, 2020. Items received 7/24/20. Grievance submitted by email 7/24/20. Since no phone number. At this very moment; I don’t have the products anymore and they have all my money ?!! How is this fair. That’s why we need to stop doing business with China. If I knew they were based on Asia - trust me. I would of never placed an order !! That’s the truth. ~Jo