Disappointed and Frustrated – Not Worth the Money or the Hassle I ordered a custom Father's Day flip book from this company, thinking it would be a thoughtful, personalized gift. Unfortunately, the product I received had a glaring issue: two photo segments in the animation didn’t match up properly, completely ruining the flow and feel of the flip book. When I reached out to customer service to resolve the issue — either through a refund of the $40 I paid (including shipping) or a corrected replacement — I was shocked by their response. They offered me a measly $5 refund or told me I could pay them an additional $10 to ship it back for a fix. Even worse, with Father’s Day just two days away, they said the corrected version wouldn’t arrive until well after the holiday — completely missing the point of the gift. For a company that markets itself around personalized, meaningful gifts, the lack of quality control and poor customer service was incredibly disappointing. Save yourself the money and frustration — I would not recommend ordering from them.