On November 5, 2020, I purchased a shirt as a Christmas gift for my husband which cost $39.50. The shirt was too small, and I I attempted to exchange it for a larger size after Christmas. When I tried to exchange it, I determined that they no longer had the size i needed. The shirt i wanted to exchange it for was $42 which I knew was more than $39.50 (but would have gladly paid the difference of $2.50 if they had offered, which they didn’t.) I was told they would provide me a $30 gift certificate which I could later use towards a later purchase; however, if I elected to simply return it, they would provide me a return label for $9.50 and credit me the difference upon return. They told me that even though my return window was open, they had already reduced the price of the shirt and had no way to upsell it. I have never had a business willing to provide me less than what I paid for an item unless it was a seasonal item like returning a Christmas tree a week after Christmas. In addition, trying to even complete an exchange form (which I attempted initially) was a joke. I would recommend you look at other companies with more ethical return policies (which are stated incompletely on their web page). My shirt would have been returned Unworn, with tag, and within 90 days of purchase.