I have tried to contact studio on numerous occasions about a order I returned via Hermes. The return is not showing on my statement 5 weeks later. I spoke on 4 different occasions to speak to a customer service advisor, there was a break down in the language barrier. I found it very difficult to understand the advisor. I therefore sent emails regarding my account. I received a confirmation email to say they had received this, but no replies. I would certainly never use studio again, and would advise against anyone using this company.
4 years ago
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