I brought a outdoor glass top dining room set from @studio in June which underneath exploded in the sunlight... Yes exploded!!! Sending glass flying where ever while my dog and 3 year were playing in the garden. I reported the problem to studio and they said they will issue a refund and collection of the item. After having the items picked up by their courier I patiently waited for a refund which I am still waiting for now.... 7 months later. Apparently they lost the return and now keep losing all my notes. I can't explain how frustrating and upseting this is now becoming. I have called every week to chase the refund as it is on a credit account, which has apparently been put on hold, however i keep getting missed payment calls regarding it and it has now affected my credit file which they promised wouldn't happen. They have apparently launched a complaint for me and have promised compensation for the problem however everytime I call they say that it is being investigated and to wait 7 days and the last person I spoke to didnt process it ... I then hear nothing and get no refund and repeat the same process again. I strongly recommend you AVOID this company as their products are dangerous and their system is a complete scam!!!