My wife has dealt with Studio for 30 years, but NO MORE. Ordered a table and 4 chairs September 2020. There was a delay receiving the items. Then we were told they couldn't be found in the warehouse. Then we were told Studio had given the warehouse the wrong item code and that we should re-order. Stupidly we did. We received the table and chairs, BUT also a letter asking for payment for the FIRST table and chairs that we didn't receive. Like everyone else, spoke to "understanding" staff, lots of them, they agreed we didn't owe Studio any money . . . .but here we go again, 1st February 2021, more threatening letters re payment, bad debters and credit lists. Will be contacting BBC Watchdog programme, although I fear even that won't be the end. Avoid like Covid virus !!!!!