Purchased a solar lamp post in June When I received it it was broke Called customer services same day They arranged it to be picked up the next I was told it could take up to 14 days for my refund So by the 9th of July I was getting Concerned no refund So I called them again asking why The guy said he would send me a £10 check in the post for my inconvenience I asked to speak to a manager he said they would call me later that day (no call) 😡😡😡 So it's now the 24th August still no refund or call 😡😡😡 I called them again to day no check was sent they have credited £10 to my account 😡😡😡 Which they can stick it !!! No manager available again today all in meetings 🤣🤣🤣🤣 Still no refund 😡😡😡 From reading other reviews I'm not the only one that's being treated badly by this company 😡😡😡 So my advice to you is DO NOT PURCHASE FROM STUDIO 😡😡😡😡😡