I wouldn't even grant them 1 star after my recent altercation with studio. I have been a customer for over 10 years and have never had an issue up until recently. I purchased a ps5 before christmas and didn't realise studio had changed my purchase and placed it into an interest savers account, even though I selected I did not wish to check out under this option. After 6 months of regular payments they placed a £50 interest charge on top of my payments and left an outstanding balance from the previous month (even though I made a payment that month). Studio themselves are refusing to return the money even though they have accepted I did not select this option to check out the item. They have closed my complaint and are refusing to process any refunds of the charges I accrued because of their system. I have been a customer for over 10 years and have never missed a single payment and to be treated so unprofessionally is disgusting. The company should be ashamed of themselves. I am now in the process of reporting them to trading standards as they have altered a credit and purchase agreement without my knowledge or consent and are refusing to refund the damages.