Terrible company. Looked online thought I will get some Christmas presents opened and account went to checkout and paid from my bank card 60.99 which has came out of my bank. Logged back on to see it saying I haven't placed an order, rang up to be told that the account is waiting to be accepted or not despite them taking the money from my back. Then got an email saying they can't open an account (probably because I didn't want to use credit option where they gain interest) so I've had 60.99 taken from my bank for nothing as the order isn't being processed and apparently I'm not allowed an account. I'm now having to fight for my money back which they have sat with .. absolute disgrace avoid this company. Haven't got my money back yet because apparently I need to wait ??? Ridiculous shouldn't of taken it in the first place.