Told 3 days to 7 latest to come it's now 5 weeks. Online can't help they are rude and won't answer my question said will be a few days a week ago again for 2 units. They wo t answer what's happening just being fobbed off and they said can they help with anything else when the first 2 issues jave they haven't even answered. They've removed my statement and order so I can't see it bit I'm still being charged the hhundreds. I don't get what's happening. I asked to speak to manager they said there isn't one they'll help then I ask where is order and where is my statement and they say wait and don't answer or who else I can speak too everytime they go round in circles. I'm still being billed and interest being paid for something I don't have.