If I could give zero stars I would as that’s what they deserve. I used studio for over 15 years with no problems. Since the take over they are diabolical. What customer service? Just automated, scripted responses to my 30 emails not to mention the chat feature. What an absolute joke. I received a totally wrong order and all they keep stating is my order was delivered. Yes I received a delivery but not what I ordered. Keep repeating this which they don’t seem to understand. It’s exasperating! Trying to sort out something that should be straightforward has been a nightmare. This has been going on for 3 weeks and still no further forward. Will now be putting in a formal written complaint which I was advised by trading standards. What a shame it has turned into such a terrible company. Used to be brilliant with the previous owner. Avoid and save yourself the stress and hassle!