Absolutely terrible customer service. I've sent email after email trying to sort out a delivery that hasn't turned up that I ordered on the 26th November. All ive got so far is a different person replying to my emails each time asking for the codes to the missing items. No refund though. The live chat is appalling too! You can't get to speak to a human over the phone as its non existent. I have been billed now for the missing items which I definitely won't be paying for. Overall disgusting customer care !
1 year ago
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