Customer Service is dreadful . Received an order coupke if months ago - 1 item missing- got in touch straight away to tell them furstly by chat and then e mail ! Was told on numerous occasions to prove order whuch was missing- sent copy of dispatch note showing missing item - they keep asking for same information they finally said refund was processed that was 2 weeks ago still not received!! Sent another e mail to chase it up they now asking again for proof of item etc! They are a complete joke with zero respect or customer service!!
1 year ago
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