Sent me an item that was damaged. It arrived at my door with the liquid bottle dripping at the bottom. I sent it back. Same order an item was also missing. No direct contact number for studio so emailed instead. Studio have sent me 18 emails saying pretty much the same thing for over a month now. Apparently they are dealing with it. Still haven’t had either of the items replaced or a refund. Horrendous customer service.
1 year ago
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