sadly studio use evri to deliver and my order has sat waiting for delivery by evri for over a week after i diverted to delivery to a collection point because i was away the weekend.This has really thrown a spanner in the works and my parcel has got stuck in limbo.Studio dont take calls evri take 1 call and after that its automated to say we will nofify you of eta when out for delivery thas been the constant reply the last 7day from evri and you cannot get ant response from studio to sort it out because they only dealwith the financial side on the customer service number so its a crapppy deal.Update
Good morning
As promised I've checked your parcel this morning and I'm sorry it wasn't delivered. I'm pleased to see this is now on it's way to you. As soon as the courier has your parcel, you will receive an ETA.
I trust that this resolves your query and the delay wasn't too much of an inconvenience.
Kind Regards,
Evri Customer Services
thereafter you just await eta and wait and wait day after day email and call after call and i,m still waiting its a hopeless service
10 months ago
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