Order acknowledgement received and told 5-10 days for delivery. When ringing to find out where my order is after 15 days, a rude and unhelpful staff member said my order was never processed. Couldn't really explain why, no email explaining this was ever received and I was still none the wiser what had happened to my order after 10 expensive minutes on the phone other then it definitely wouldn't be arriving for Christmas. Asked for a full refund and I better receive one. Don't waste your time.
6 years ago
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