Ordered a iPhone for my daughters 18th. Ordered on line and rang company to confirm that it would be delivered in time. Everything fine they said 5 days before her birthday email arrived saying not in stock didn't know when they would get it. Rang to ask when I could get refund. Couldn't tell me. Now I have received a credit note which is no good to me as I need a phone for her birthday on Saturday. Leaving me £729 out of pocket and a very upset daughter on her 18th. It was a lot of money and I'd saved a long time been a single mother. so I could get her what she wanted for her 18th. I did think twice about buying from them, and wish I hadn't. Customer service is a joke as all they do is read from a script and put the phone down on you if they can't answer. Disgusting firm.