I have wasted more than 6 hours today browsing the website getting bit & pieces for Christmas only to get to the checkout to see the message "We have received your order & are still assessing the application". I opened an account last year putting stuff on credit but decided not to complete the paperwork they sent as it was getting too close to Christmas. I can find nowhere to pay for my stuff outright, even tried opening a new account with a new email address but it won't accept the password which was triple checked & when you go to the password reminder the security info you give them apparently doesn't match their records. I used to shop with Studio many years ago but don't think I will bother in future, shame as they just lost a £350 sale!!!!!!!!!!