Studio have made my life hell trying to get a refund for the egl cordless hoover this is the second 1 I've returned!!! Was picked up by hermes and I've got the card to prove it but there now saying they haven't received it!! So after endless phone calls and emails it's still not sorted! There quick enough at taking your money out but not so with refund! And every time I phone I'm on telling the same story over and over again! I've spoke to managers and all they do is nothing so angry as my husband needs 24 hours care and it's affecting my health!!!
5 years ago
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