I placed my 1st order for a vacuum cleaner it states it will be delivered in 10 days - I expected it may get delayed with our current situation. I am desperate for the vacuum has my current one is broken. On my account it still saying awaiting dispatch but it should have been delivered already! Lack of communication from Studio and not being very helpful is so frustrating, I have messaged numerous times to cancel my order and refund me but I.keep getting ignored, i cannot ring the company has lines are closed unless your in financial difficulties. So I wouldn't bother wasting your time with this company what on earth is going on? I'd like my money back please!! I wish I'd have read the reviews before ordering.