VERY IMPRESSED WITH CUSTOMER SERVICE, ESPECIALLY AFTER THE SALE ! From the very beginning I realized that this would be a complex transaction logistically. I would have to wait while my kit was manufactured and shipped half way ‘round the world before it arrived here in the U.S. That’s understandable and reasonable. Without these cost saving measures Swytch could not provide their product at such a competitive price point. Shipping issues are beyond the control of any individual or company, but Swytch kept me informed by e-mail and was always there to help in any way they could. It is refreshing, in this world today, to experience a company that truly believes in customer service and Skype certainly lives up to that promise !