Horrible Horrible experience that I wish on nobody else. I paid for my kit in Aug, 2022. Got an email that the kit had arrived in the country (USA) in December. I was asked to pay sales tax which I did. The kit was then delivered to me end of Jan, 2023. I was busy and travelling at the time. When I finally got to open the kit in Feb I found that it only contained the 28” wheel which was valued at £58 on the invoice and a battery charger but no universal + max battery worth £749!! As well as no online brake sensors worth £34. All attempts to contact this company have been futile. Just complete radio silence. There’s just no way to get a response. I don’t know if I have been scammed or somebody made a mistake or if the battery comes separately. Customer service is non existent. I usually don’t write reviews but I don’t know what else I can do. After waiting for so long when something like this happens it’s frustrating and the lack of accountability makes you feel helpless. I would never ever do business with a company like this and I wouldn’t recommend it anyone else either.