I ordered a Swytch Bike conversion kit (non throttle) for my wife who has MS. She can ride but wanted to be able go for longer, easier rides. The kit was ordered in August 2020 and arrived late January 2021. Swytch regularly sent me shipping updates and had quickly answered a couple technical questions I had. Setup was relatively easy. The only issue I ran into was that the diameter of the axle bolt of the Swytch wheel hub was slightly larger than the dropouts of my wife's forks. Solution was simple with a flat metal file. I filed about 50 strokes on each drop out; testing as I went until I had it just right. I had assembled my wife's kit late at night so had to wait until the following morning to take it for a test. I wanted to make sure the bike and kit was mechanically sound before my wife rode it. I jumped on not knowing exactly what to expect and quickly realized what a gem the Swytch kit is. I pedalled past my neighbor's house and quickly felt the assistance the kit provided and turned around immediately to get my wife. She started her ride with me tagging along on my regular bike. She giggled with delight all the way around the block...3x. Success! So we decided to go on a longer ride to better get a feel of the kit's performance. We headed to one of our favorite 8mile paved trails. She loved every minute of it. Heading out we had a steady tail wind so I tempered our expectations knowing we'd be facing a stiff 13mph headwind on our way with a mild incline that she struggled to climb previously. No only did she not struggle, I couldn't keep up with her as she steadily disappeared ahead of me. A much more cycle fit rider (you know the type) past me but also struggled to keep pace in the windy conditions. Astonishing. She is so happy with the kit we have already made plans for more excursions this weekend and I may order one for myself :) THANK YOU SWYTCH!!