Put down a deposit of £250 a few months ago then paid the full £577 later on. Had to cancel due to personal circumstances. Only had £577 refunded. At no point has anyone said I would lose the deposit so I'm struggling to see whats gone on here. Finding it very hard to get any sense from Swytch who seem to take days to reply to emails. 3 days since my last email. Swytch you need to think about investing in a phone line or a more responsive messaging service. Customer support is poor and so far I can honestly say I would never use this company again.
2 years ago
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