I ordered my kit in September 2022 and received it, with the wrong sized wheel, at the end of March 2023. Since then, I have spent hours exchanging emails with a succession of different people (who all sound like chat bots) who have variously promised to send me a new wheel (first promised "mid-March" - so travelling back in time!) and finally trying to just send the kit back and get a refund. Customer service is just bread crumbing - an occasional email with the promise of action and then silence for weeks. Nearly ten months in, I give up. Please don't buy from Swytch.