I am still having issues with my swytch bike kit. It says the battery is meant to last for 15km. If I get 7km, I am lucky which is basically my journey time to and from work. It took well over a month for a technician to come back to me and then the answer was that is the maximum distance and it helps if you stop on the journey for the battery to recharge. None of that was on the sales data or website and when I asked to return it and pay the difference to upgrade to the next battery distance up (30km I think) they said I can’t do that and would have to buy it outright. Mid sold and terrible reply times.