The swytch bike kit was very easy to install onto our bike. It worked well and seamlessly for the first 6 months or so, but then the pedal sensor stopped working despite all the adjustments. That was replaced and then started working well again as long as the sensor was adjusted every once in a while. My main issue is that about just over a year later of getting the kit, the battery life decreased drastically, about 30-40%. It is still working but we get way less range. Something to consider if this is meant to be anything more than for short trips getting around town. The response from customer support was mostly quick and helpful, although one time it took some time to hear back.