Good customer support Extended delivery time, seven months. It is a kit and one of the compromises that it is cadence assist, I would imagine torque assist is the better option. It has allowed me to get back to cycling after a lapse of ten or more years. Hopefully with time on the road, will be able to cycle with little or no assistance from the kit. It is one of the first GO kits, rack mounted the battery, not sure how well the velcro straps will stay the course of time. All in all, so far so good, glad I bought the kit. On occasion the cadence units need readjusting to keep the 3mm or so gap. There is one extra cable in the loom that is not used but no cap provided. Not wholly sure about the throttle control. Battery charger should allow for say 80/85/90% charge. 100% charge = reduced battery life. The handlebar mounted battery kits would be much easier to fit. Used velcro straps to get all the cables run optimally made it easier to make changes, when all good, used the supplied zip ties. Yep, recommended 👌