I choose the Swytch GO to avoid range anxiety which slightly counters my reason for choosing Swytch for pedal assist vs full throttle and go versions. Now that the build is complete it has me out on my bike more than I originally planned however there were bumps in the road. I only bring up the bumps to improve customers expectation while hoping the company can tighten their processes. 1. Delays. I fully understand that a Kickstarter can exceed the company's planning and occasional update emails help but elongate the process and can lead to customer concerns. The same for delayed delivery. I could have been using the entire summer vs just completing the build at the start of Autum. 2. Packing. There was clear care and concern in the development of the box and boxing however somewhere in the process the extended range battery was moved from its central side location in the box to on top of the new rim & motor. I don't find any damage however the wheel has a slight out of roundness. It's not unusual for new rims to need the spokes adjusted. Just would have felt better the opportunity for damage would be greatly reduced if the battery was in the correct position in the box. I do enjoy the way they used space in the box for all the components. 3. Brake components. It's great to see a company recognize that existing brake cables will most luckily be too short after installing the brake sensors however the cables I received were street bike which have smaller barrel ends. Mine was a mountain style bike with larger barrel ends. Luckily the local bike store had them readily available and the price was minimal. I don't fully remember the ordering process and if asked I could easily have selected the wrong option, but I think the company could focus on this point in the ordering process to accurately identify and support the build. 4. Parts. Another minor inconvenience however the manual states cable ties are included in the kit however mine had no cable ties. I purchase and installed but either get them in the box or update the manual. 5. Accessories. Part of my decision to choose Swytch was battery placement options. I really liked the ease of battery on the "AIR" and was not looking forward to continually installing and removing the "GO" battery (Power Pack) because of the Velcro. I imagine it will wear out over time. I was encouraged to see the metal battery mount accessory that attaches to the bottle rack screws however I'm disappointed to NOT see this offered in accessories. Even now a year later it's not listed as an available accessory. I believe if you include in promo video's, Manuals and show on website that it should be at least viewable in accessories.