I would like to say its great but haven't currently been able to use it....ordered 26" wheel, received a 590 one which didn't know was a thing, went through a few tyres until worked out its actually 26" 1/3 (not a prolific cyclist and work in inches)...which isn't 26" its bigger....quite obviously.
Received much later than intended considering was given 4 months to deliver it don't think that's particularly great either but did expect it to finally do as intended.
Went to support who have basically called me a liar and selected 590 tyre not 26" when actually i did select 26" but possibly labelled as 590 which wouldn't have paid any attention to if was as looked at 26" and 590 is NOT 26" its bigger!!
that in my book is a falsely labelled issue easily missed when looking for a known quantity in inchs.
no "oh sorry we can sort that for you", its you did it wrong and want to charge you extra for sorting it....
Utterly Atrocious customer Service!!
10 months ago
Swytch Bike has a
4.1
average rating
from
1,659
reviews