I have had good experiences with Thred Up until they started using VEHO to deliver. Now my packages go missing and I never get them. VEHO customer service is awful. I think this company is mainly scammers. Thred Up customer service takes no responsibility for using this shoddy delivery service and is of no help getting me my package or issuing a refund. I will not be ordering from them again. I will be going back to Poshmark who has legit humans who use USPS to track and deliver your package in a timely manner. Goodbye ThredUp!