This company is an absolute scam in every sense of the word. I sent in my clean out bag in September, only a fraction of the items were posted even though a majority of them had tags and had never been worn. All of the posted items were listed as either "Very Good" or "Excellent," HOWEVER please don't expect to make any money on any of your listings. So far I'm on track to making a whopping $0.15. I'll try my best to not spend it all in one place, but no promises.