Kjetil Larsen
Wish is a platform for different sellers, both with and without morals and ethics. I have recently been scammed by the seller "merwhile", and wish customer service are refusing to help me. After buying an item, the seller sent me the wrong item / a cheaper item - and now, they refuse to fix the problem. This is the reply I got from Wish customer service: "if the package arrived without quality issue, would you like to keep it? We are sure it could be helpful for you in the future. if you return, as the policy, you need to pay for shipping charge, it cost much time and much money, it is not cost effective. If you don't like this product, you can donate it to a charity or give it to someone who needs it". After I have stated clearly that the fault is their own, and that I have no use for the recieved item, they refuse to take the item back, refund it or send me the right product. instead they offer to refund 15% of the price (no freight included), so that I am likely to pay 93% of the total cost, because of their fault. Also, sometimes you can spot the intent of comitting fraud in each ad, as the main picture in the ad is different than the actual product being sold. In every ad there is an option to report such conduct. BUT - Wish never takes such reports seriously - every ad I have reported, is still the same, and the scam clearly continues. It seems clear to me that Wish as a platform, has NO interest in making shopping safe for the customer. Instead, Wish customer service helps the seller avoid any responsibility, and continues the sellers attempted fraud. In short - Wish is NOT A SAFE PLATFORM TO BUY FROM, you might get lucky, but when you come across a seller with no moral integrity - you are on your own, and no one will come to your aid.
2 years ago
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Wish has a 1.2 average rating from 3,671 reviews

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