I have ordered from Wish before and have expected the kind of quality that I’ve gotten so it’s never been an issue, but I am very disheartened with my last order! I ordered a pearl jewelry shawl In September and months went by before I realized it was never going to come. I was able to re-order it and pay shipping a second time and have been checking for the order on it, which never had any updates, and I never received any notification from Wish that the order would not be fulfilled the second time. I just went to check it again and was told that it is nonrefundable. I feel like I’ve been ripped off for over $50 and I’m very upset with the inability to communicate this with a customer service rep on their site. Not to mention not receiving the item that I intended to wear for a photo shoot and then for a performance didn’t get delivered the first time. I will no longer order from Wish or recommend their products if this is the kind of service that can be expected. In my mind if something doesn’t get delivered, there should be a refund. Anything else doesn’t make any sense and is just stealing.
2 years ago
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Wish has a 1.2 average rating from 3,672 reviews

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