They have a lot of random stuff. Despite their claim that you can buy in confidence from them because "they have your back" it is a hassle trying to return items. DO NOT attempt to call their 1-800 number because after you listen to its recorded messages, it then says that the service is unavailable. No it wasnt just a system outage, I have been trying for days. You can ONLY communicate with "reps" via the app. But, before you can get to that stage you have to answer questions from an automated online "help assistant" who basically vets why you need customer service. Then you have to wait 24 to 48 hours for a response. To make matters worst, they want you to upload a picture of the item you are trying to return, regardless if the system says it was delivered on the 3rd and you are trying to return it on the 4th. BUT, you just cannot upload said picture, nope you have to go back through the entire online customer service complaint vetting assistance and restate all of why the product was crappy just to upload the required picture. After that a customer rep will send you a standard we apologize blah blah. But what is alarming is that they say "they need to contact the store to SEE how you can obtain a refund" and they will get back with you in 24 to 48 hours. At this rate, your ONE MONTH refund time is slowly being eaten away just to return a product and get your money back. The saying is true, you get what you pay for. I am still undergoing the "return process" its almost like begging to get YOUR money back. In the future I cannot see me purchasing anything over $10 if at all. I cannot stomach having to beg and plead with a merchant that offers "returns" to get my money back for crappy products. BEWARE YOU HAVE BEEN WARNED