After a few orders gone fine (some products good, some other less, all arrived, some of them even earlier) they started to charge my credit card for orders I didn't made. They claimed the items were received by me and on that basis they refuse to give me my money back. I'm in contact with them but their responses (about a dozen now) are always the same, that they don't understand what's the problem. Well, quite frankly I wouldn't trust a web site which doesn't consider fraudulent charges on credit card a problem!!!!!! There's no way to get a satisfaction on this Matter, I've been robbed and the best thing you could do in such cases is to cancel your card (and go to Police, bank, wait for a new card, ...). I'm also 9 months pregnant, therefore a fuss I would have happily avoided! I now have about 60€ worth of an order still pending with them (fully prepaied), hope I Will get it, but my recommendation for those of you who still haven't placed any: DON'T, there are other, more reliable and still cheap web sites