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Ana S
BEWARE TO GIVE THESE PEOPLE YOUR CREDIT CARD INFO! WORST CUSTOMER SERVICE EVER! I have been contacting Wish customer support for days because someone STOLE my account! OR somehow wish have assigned my account to someone else, JUST CRAZY! ' I downloaded the new update and then when I log into my account with MY username & password, it does NOT log me into my account but someone else & from a different country!! No order history on this account or nothing. In MY REAL account who someone has possession now, there is tons of purchases because I use wish a lot! So my cc card was attached with my account, who is in control of SOMEONE ELSE that's not me, the REAL account owner. I keep contacting wish support with emergency to let them know of this huge issue but they DON'T EVEN READ EMAILS!!! I explained in the email in detail what is happening which is what I wrote above, and they keep responding asking me for the order number I’m having problems with from my order history. WHAT?? I have responded a thousand times that there is NO problem with an order and to PLEASE READ the email because I don’t understand how they can respond to something that’s completely unrelated to the actual issue and reason for me to contact them. I'm so frustrated by their lack of support, help and INCOMPETENCY that I’m just deleting the app forever and cancel the cc card linked to my wish account. I simply cannot understand how you can contact them for one such important issue and they OBVIOUSLY don’t even read emails because they reply with automated completely unrelated email responses! BE VERY CAREFUL USING THIS APP AND ADDING YOUR CREDIT CARD INFO! Completely unsafe and unprofessional this company is. BE WARNED!
6 years ago
Read Wish Reviews
Wish has a 1.2 average rating from 3,687 reviews