After making many purchases wish decided to restrict my account. They would not explain why, they just stated "due to company policies". They asked for a snapshot of wish.com charges in my bank or credit card statement. When I complied with both of my credit card statements through their email their response was "if you are unable to provide the requested statements then provide a picture of the front and back your your driver's license". After complying with the picture of my license and credit card statements I kept getting the same generic response. After two to three weeks so no customer service I finally received and email stating that the block was removed from my account and to sign in. When signing in with my email and passcode (that I have documented for reference) the wishm.com website told me my passcode was incorrect. I then requested an email with a link to reset my passcode and I did not receive it after multiple requests. Later in the evening I attempted again to reset my password multiple times. I finally received one email to reset my password. I was 7 minutes since I had finally received the email and when following the link and setting my new passcode I was then told the link had expired! I attempted several more time that night and the next day with no success in receiving and email to set a new passcode. Highly frustrating! No customer service and it seems like poor technology and a definite language barrier. Wish need to do a lot better for their customers!