Ordered an item, they shipped the wrong size. To be clear, their error, not mine. Because I was traveling when the parcel arrived, I only was able to open it after the normal 30 day return period. Because Wish.com made the error, requested that they support an exchange, We would even pay the return shipping. Nope. Too bad for you our mistake.
Customer service hard to reach. The chat is a BOT. Email replies are templated. Phone number hard to find, and often unreachable.
Nice products, but customer service is terrible.
Heading to social media to warn others.
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